FAQ
if you can’t find an answer to your question here, please contact me directly
What countries do you ship to?
I ship worldwide except Russia and Belarus. If for some reason I am unable to ship to your country I will contact you as soon as possible and will fully refund you.
How much does the shipping cost?
The shipping costs will be calculated during checkout based on your country and artwork size.
When will I receive my order?
I will try to ship your order as soon as possible. The delivery will take around 7 days, but it may take longer based on your country.
Please allow around 2 weeks for hand-signed prints to be delivered.
What is your policy on returns / refunds?
For a return or a refund, please contact me. Please also read the Terms & Conditions regarding returns and refunds.
Can I cancel my order?
Unless your order has already been shipped you can cancel it. Please contact me as soon as possible if you need to cancel your order.
How long does it take to process a refund?
Processing a refund can take up to 7-10 business days.
How do I return my package?
For a refund or replacement, please contact me directly.
What is the quality of your prints?
All prints are made on off-white, archival museum-quality paper and are uncoated.
Features:
- The 250 gsm/ 110lb paper is perfect for fine art, designed to last for years without losing its original beauty. Our matte paper is uncoated and natural white (off-white).
- With alkaline papermaking technology, this poster is acid-free, meaning the pH of the pulp that is used to form the paper is above 7 (neutral). The paper is also buffered with an alkaline reserve, such as calcium carbonate, to neutralize acid compounds absorbed from the atmosphere or formed through natural aging. This ensures that your poster will last many years without any yellowing or discoloration.
- All posters are free from or low in OBA (optical brightener additives). This ensures that the natural white color of the paper remains consistent under different lighting conditions. In contrast, the color of papers that contain optical brighteners can shift depending on the light source. Additionally, the color of OBA-free paper remains more consistent over time so that you can enjoy the poster for years without any shifts.
- All prints are made on FSC-certified paper or equivalent certifications depending on regional availability. It’s better for the people and the planet.
- Each poster is shipped in robust packaging, ensuring it arrives safe and secure.
- Paper sizes may vary slightly by region. For the US and Canada, the measurement is in inches, while for the rest of the world, it is in centimeters.
- It is printed and shipped on demand. No minimums are required.
Can't find an answer?
if you couldn’t find what you were looking for, please contact me directly.